Rental policies

Rigel Rentals

What to Know

1. Introduction

Rigel Rentals (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you book or interact with our website.

2. Information We Collect

We may collect the following information:

Name
Email address
Phone number
Billing and payment information
Guest details for booking purposes
Communication history

3. How We Use Information

We use your information to:

Process reservations and payments
Communicate with you about your booking
Provide check-in instructions and property details
Improve our services and guest experience
Comply with legal or regulatory requirements

4. Payment Processing

All payments are processed securely through third-party payment processors such as Stripe or similar providers.

We do not store full credit card details on our systems.

5. Information Sharing

We do not sell your personal information. We may share information only with:

Payment processors
Property managers or staff involved in your stay
Legal or regulatory authorities when required

6. Data Security

We use reasonable administrative and technical safeguards to protect your personal information. However, no system can guarantee 100% security.

7. Cookies & Website Tracking

Our website may use cookies or analytics tools to:

Improve site performance
Understand visitor behavior
Enhance user experience

You may disable cookies in your browser settings if desired.

8. Data Retention

We retain guest information only as long as necessary for:

Booking management
Legal compliance
Business operations

9. Your Rights

You may request to:

Access your personal information
Correct inaccurate data
Request deletion (subject to legal obligations)

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

12. Contact

For questions regarding this policy:
Rigel Rentals
Email: info@rigelcap.com
Phone: 877-333-1037

rigel rentals

Rigel Rentals is a modern, tech-enabled property management company for luxury vacation stays.

As a branch of Rigel Capital, a multi-state brokerage, Rigel Rentals manages the best properties in 30A and beyond.

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